1. Introduction

Balaz Enterprise Global Ltd ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Company Details:
Balaz Enterprise Global Ltd
44B Hackwood Road, Basingstoke, RG21 3AE
Company Number: 16373292
Email: info@balazenterpriseglobal.co.uk

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Name, email address, phone number, postal address, and company information
Project Information: Details about your project, property location, and service requirements
Communication Data: Records of your correspondence with us
Technical Data: IP address, browser type, pages visited, and time spent on our website

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process your enquiries and provide quotations
Send you marketing communications (with your consent)
Improve and personalize your experience
Comply with legal obligations
Prevent fraudulent transactions and protect against liability

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

Consent: Where you have explicitly agreed to processing
Contract: Where processing is necessary to perform a contract with you
Legal Obligation: Where required by UK law
Legitimate Interests: Where we have a legitimate business interest that does not override your rights

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Legal authorities when required by law
Other parties with your explicit consent

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Generally, we retain enquiry data for 3 years unless you request deletion sooner.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Data portability
Object to processing
Withdraw consent at any time

To exercise any of these rights, please contact us at info@balazenterpriseglobal.co.uk.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Balaz Enterprise Global Ltd
44B Hackwood Road, Basingstoke, RG21 3AE
Email: info@balazenterpriseglobal.co.uk
Phone: +44 7715 409 822